Privacy Policy

Last Updated: March 15, 2025

At venarolipxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our budget compliance services and visit our website.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for our services, request information, or communicate with us. This includes:

Full name and contact details
Email address and phone number
Business name and ABN (Australian Business Number)
Financial information relevant to budget compliance
Professional background and experience

Technical Information

When you visit our website, we automatically collect certain technical information about your device and browsing behavior, including IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect for several legitimate business purposes:

Purpose	Legal Basis	Data Types
Service delivery and support	Contract performance	Contact details, financial data
Communication and updates	Legitimate interest	Email, phone, preferences
Compliance and legal obligations	Legal requirement	Business information, records
Website improvement	Legitimate interest	Usage data, technical information

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business. These providers are contractually bound to protect your information and use it only for specified purposes. Examples include cloud hosting services, payment processors, and professional advisors.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes compliance with Australian financial reporting requirements and regulatory investigations.

Your Privacy Rights

Under Australian Privacy Principles, you have important rights regarding your personal information:

You can request access to your personal information, ask for corrections, request deletion of your data, or withdraw consent for certain processing activities. We'll respond to your requests within 30 days.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it's inaccurate or incomplete. We'll provide you with a copy of your information in a commonly used electronic format upon request.

Data Portability

Where technically feasible, you can request that we transfer your data directly to another service provider. This right applies to information you've provided to us with your consent or for contract performance.

Withdrawal of Consent

For processing based on your consent, you can withdraw that consent at any time. This won't affect the lawfulness of processing that occurred before withdrawal, but we'll stop processing your data for those purposes going forward.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

SSL encryption for all data transmission
Secure cloud storage with access controls
Regular security audits and vulnerability assessments
Employee training on privacy and security practices
Multi-factor authentication for system access
Regular backup and disaster recovery procedures

While we strive to protect your information, no internet transmission or storage system is completely secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents and notifying affected individuals as required by law.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes:

Client Data

Active client information is retained for the duration of our service relationship plus seven years after termination, in accordance with Australian financial record-keeping requirements.

Marketing Communications

If you've subscribed to our communications, we'll retain your contact information until you unsubscribe or request deletion. You can opt out at any time using the unsubscribe links in our emails.

International Data Transfers

While we primarily store and process data within Australia, some of our service providers may be located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place:

Transfers only to countries with adequate privacy protections
Contractual data protection clauses with overseas providers
Regular monitoring of international data handling practices
Notification to you when overseas transfers are necessary

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you by email and prominently display the updated policy on our website.

We encourage you to review this policy periodically. The "Last Updated" date at the top indicates when the policy was most recently revised. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

Privacy Questions and Concerns

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

venarolipxe Privacy Officer
670/674 Banff Ave, Albury NSW 2640, Australia
Phone: +61414957844
Email: contact@venarolipxe.com

We're committed to addressing your privacy concerns promptly and transparently. Our privacy officer will respond to your inquiry within five business days.